Community Health Center

Systems Administrator - Full Time - Middletown

US-CT-Middletown
7 months ago
Job ID
2017-5670
# of Openings
1
Category
Information Technology/ Business Intelligence

Overview

Community Health Center, Inc. (CHC). CHC is one of the country’s most creative and dynamic providers of primary medical, dental and mental health services to the uninsured and underinsured. We are one of the leading health-care providers in the state of Connecticut, providing comprehensive primary care services in medicine, dentistry, and behavioral health. With more than 145,000 active patients, CHC is the health care home that works to keep our patients—and our communities—healthy. We go beyond the traditional health services to bring care wherever our patients and clients are, using innovative service delivery models and state of the art technology. We use the latest treatments and technologies within the Patient-Centered Medical Home Model (PCMH) to care for our growing patient base.

We also are engaged in practice transformation work around the country through our Weitzman Institute and three wholly owned affiliates: National Nurse Practitioner Residency and fellowship training Consortium, National Institute for the Advancement of Medical Assistants and the Community eConsult Network.

Responsibilities

Summary:

Maintains smooth operation of multi-user computer systems, including coordination with network administrators. Primary responsibilities include managing backup and restore, anti-virus systems, hard drive encryption, Microsoft security patching and third party software patching, Microsoft Exchange and external spam service.  Active Directory management and maintenance including account creation and group policy development and deployment.  Interacts with users and the rest of the IT team. Documentation skills are critical to the successful candidate.  Team work and a drive to take responsibility for the maintenance and security of the networks are also critical traits.

 

Responsibilities:

  • Maintain Microsoft Windows servers in a Domain environment
  • Manage a virtualized server infrastructure
  • Support Microsoft network administration duties, including Active Directory, Group Policy Objects, DNS
  • Perform software and security updates and other system configuration tasks to ensure the health and availability of servers
  • Lead IT systems projects and high priority efforts
  • Troubleshoot and diagnose server performance problems
  • Provide phone-based and user-facing technical support
  • Document administrative procedures and configurations
  • Prepare system documentation and other technical documents
  • Perform and plan ongoing maintenance tasks on production Windows servers
  • Work independently or as a member of a team on complex tasks
  • Install and configure computer software on servers and workstations
  • Investigate, resolve and explain system issues to both technical and non-technical people

 

Qualifications & Requirements:

  • AS minimum requirement / Bachelors preferred
  • Must demonstrate flexibility with client and meet demanding deadlines
  • Demonstrated competency in technical problem solving
  • Experience with VMWare Virtualization products (Server, ESX)
  • Experience with remote software deployment technologies
  • Working experience deploying and administering Windows2008/2012 servers
  • Experience performing server backups
  • Experience providing infrastructure support activities including: Active Directory administration, Group Policy Object creation / troubleshooting, DNS support
  • Experience configuring and applying security settings to servers and workstations
  • Experience with automated operating system deployment technologies
  • Must be detail oriented, highly organized, motivated, and a self-starter
  • Ability to multi-task and prioritize multiple projects, deadlines and responsibilities
  • Excellent and well founded, written and oral communication skills are absolutely essential
  • Proven track record of ability to install, patch and troubleshoot Windows operating systems
  • Experience supporting LAN/WAN networking technologies

 

Preferred Skills

  • Possession of a current CompTIA Security+ Certification desired
  • Experience with DoD security certification and accreditation through the DIACAP process is highly preferred.
  • Networking experience with Firewalls, Switches, VPN, SSL, OCSP, Load Balancers, HIDS/NIDS and simulators is highly desirable.
  • HBSS experience
  • User-facing technical support background

 

Physical / Work Environment:

Works primarily in a moderately sedentary environment. Physical effort generally involves occasional walking between building sites and frequent travel to all locations.

 

Qualifications

Education
Associates

Work Experience
Information Technology/Business Intelligence

Skills
Help Desk Customer Service / Ticketing
Basic Computer Skills
MS Office
Security Systems (& other related technology)

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