Maintains smooth operation of multi-user computer systems, including coordination with network administrators. Primary responsibilities include managing backup and restore, anti-virus systems, hard drive encryption, Microsoft security patching and third party software patching, Microsoft Exchange and external spam service. Active Directory management and maintenance including account creation and group policy development and deployment. Interacts with users and the rest of the IT team. Documentation skills are critical to the successful candidate. Team work and a drive to take responsibility for the maintenance and security of the networks are also critical traits.
Qualifications & Requirements:
Physical / Work Environment:
Works primarily in a moderately sedentary environment. Physical effort generally involves occasional walking between building sites and frequent travel to all locations.
Information Technology/Business Intelligence
Help Desk Customer Service / Ticketing
Basic Computer Skills
Security Systems (& other related technology)