Community Health Center

  • Security Officer - CHC At Connecticut Children's - Part Time

    Job Locations US-CT-Hartford
    Posted Date 2 weeks ago(8/3/2018 2:41 PM)
    Job ID
    2016-5304
    # of Openings
    1
    Category
    Facilities
  • Overview

    Community Health Center, Inc. (CHC) is one of the country’s most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 500,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement, and the Community eConsult Network.

    Responsibilities

    JOB SUMMARY

     

    The Security Officer is responsible for assisting in the coordination of activities for the day-to-day security operations at affiliated locations as designated by the Security Manager, including but not limited to:  Primary Care Facility as well as other off-site locations. She/he will work with other Security Officers as a team providing prompt response to calls for security assistance. The Security Officer will take a proactive role in addressing any situation related to the safety and security of patients, students, staff and visitors while making appropriate notifications to the Security Manager, Executive Management Team personnel and local law enforcement. Ensures a high quality of service is provided and responds to and provides guidance to staff and visitors during emergency situations. Assists with patient watches and restraints; ensures that all aspects of security activities within the institution are adhered to. Ensures that the safety and security of patients, students, staff, visitors and property are maintained through the vigilant adherence to policies and controls in a calm and professional manner.

     

    ROLE AND RESPONSIBILITIES

     

    Assists in the coordination of activities for the day-to-day security operations. Works with other Security Officers in a professional and cooperative manner for prompt response to calls for security. Assists with requests for security, safety and related services from staff, students, patients and visitors. Ensures a high quality of service is provided by the Security department while responding to and providing guidance during emergency situations to other personnel, patients, staff and visitors. Assists with the patient watches and restraints; ensures that all aspects of security activities within the institution are adhered to. Ensures that the safety of patients, students, staff, visitors and property through vigilant adherence to policy and controls. Gathers data, compiles information and prepares reports related to security activities and other

    situations that may arise while ascertaining facts through personal contact and observations and to determine proper course of action. Provides a safe environment by conducting, assisting and monitoring the use of a metal detecting wand, property searches and patient restraints. Fosters a cooperative and positive work environment and works with a wide range of constituencies in a diverse community. Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the CHC’s STANDARDS.

     

    QUALIFICATIONS

    Required Skills and Education

    • High school diploma required or equivalent
    • Criminal Justice or Emergency Management education preferred
    • Three to five years of operational security experience in health care security or a combination of health care security and law enforcement
    • Valid driver’s license and CT State Guard Certification preferred upon hire
    • Verbal and written communication skills.
    • Problem solving skills In Observing situations and decision making and in dealing courteously with public.
    • Excellent interpersonal skills and strong verbal and written communications skills
    • Telephone etiquette- Strong customer service orientation Writing & Oral Communication skills
    • Ability to communicate in a courteous and professional manner to all staff
    • Identify, analyze and solve problems by gathering data, compile information and prepare reports
    • Ascertain facts through personal contact and observations and to determine proper course of action
    • Foster a cooperative work environment and work with a wide range of constituencies in a diverse community

    PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

     

    PHYSICAL REQUIREMENTS: Amount of Time

     

    Stand:     

    50 - 75% day

     

    Walk:

    50 - 75% day

     

    Sit:

    25 - 50 % day

     

    Manual:

    25 - 50% day

     

    Dexterity / Repetitive use of hands, wrists, arms, elbows:

    25 - 50% day

     

    Forward Reach with Hands:

    25 - 50% day

     

    Climb or balance:

    25 - 50% day

     

    Stoop, kneel, crouch:

    25 - 50% day

     

    Overhead / above shoulder reaching:

    25 - 50% day

     

    LIFTING DEMANDS

     

    Floor - Waist

    25 - 40lbs - Occassionally

    50lbs - Occassionally

     

    Waist  - Shoulder

    25 - 40 lbs - Occassionally

    50lbs - Occassionally

     

    Qualifications

    Languages
    SPANISH

    Education
    Associates (Required)

    Work Experience
    Customer Service/Customer Relations

    Skills
    Security - Safety & Awareness
    Conflicts & Disputes Management
    Security Systems (& other related technology)

    Options

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