The Patient Service Associate will work closely with patients and medical professionals while utilizing great customer service skills; multi-task while professionally answering our busy phone system, greet, and schedule patients. They will consistently demonstrate proficient data entry skills, utilize knowledge of insurance billing and self pay collections, maintain confidentiality in a professional Manner, demonstrate efforts to maintain and improve job specific competencies, and perform other duties as assigned.
Associates degree REQUIRED/ For Internal CHC applicants, commensurate work experience may be substituted for education
Experience in a Call Center or other busy phone system
Electronic appointment scheduling experience
Strong customer service experience
Customer Service/Customer Relations
Basic Computer Skills