This is a full time Patient Services Associate / Greeter position that actively supports the patient interactions, check-in's, and other front desk operations for our Meriden site.
NOTE: This position does require bilingual - Spanish / English to support our patient population.
The PSA/ Greeter position involves providing consistent, quality customer service to both internal staff members and external patients. The Greeter will actively welcome patients to the sites and invite them to check in for their appointments via the Kiosks. They will work with the patients to enhance the customer experience and build relationships. The Greeter will inform patients of agency priorities and initiatives while supporting the patient’s usage of the kiosk. They will aid the patient in way finding or directions to the correct waiting room and POD areas. It is essential that they demonstrate efforts to maintain and improve job specific competencies, and perform other duties as assigned.
This position will:
Customer Service/Customer Relations
Basic Computer Skills